Comments on: Kick 'Em Where It Counts.

By: Margi

Margi — Thu, 01 Jan 1970 00:00:00 +0000

My complaints have always been with the shoddy “customer service.” I’ve posted about it before — but of course I’m no Jeff Jarvis. (Duh, huh?)

I am very glad to see it! It’s time those mf’ers in Round Rock get off their asses and start earning some customer loyalty.

(P.S. Don’t start with me — I’d have a sleek new G5 if it weren’t for the fact that my livelihood means I use Windoze.)

By: Mark at WitNit

Mark at WitNit — Thu, 01 Jan 1970 00:00:00 +0000

In our house we have a G4, a G5, a new Apple powerbook with 17″ screen, a PC desktop, a Dell laptop, and my work IBM Thinkpad. The Dell is okay, no problems so far (had it about 8 months). But Jeff’s put a chill on my thoughts to get a Dell desktop. We have to have a cross-platform household because my wife has her own video and event production company. (The G5 with dual chips powers her Edit Suite.0

By: sadie

sadie — Thu, 01 Jan 1970 00:00:00 +0000

Just go hug your Apple, Witnit. It will love you right back.

Margi, I’m shocked to learn that you really ARE Mirgi Lowry…

By: Howard Larson

Howard Larson — Thu, 01 Jan 1970 00:00:00 +0000

I have Gateway computers here at home. At work we have Dells. They aren’t bad computers. But, every now and then, a lemon gets out. The secret is to keep on the warranty people when a problem comes up. Apple computers are okay, but you will find there is a smaller selection of software available for it. If you can get what you need, fine. But, no mass produced product is perfect. Apple ships lemons from time to time, too.

By: sadie

sadie — Thu, 01 Jan 1970 00:00:00 +0000

Ah yes, but when the in-home service that one purchases never gets delivered, that is the major issue…treating customers like crap, when they have valid problems, really sucks.

By: In Search Of Utopia

In Search Of Utopia — Thu, 01 Jan 1970 00:00:00 +0000

I have said it before….

I will say it again, “DELL Sucks!”…